Refund & Return Policy – Future Craft Studio LLC

At Future Craft Studio LLC, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If you’re not happy for any reason, we offer a straightforward return and refund process.

Our Return Policy

✅ 30-Day Return Window
You may return most unused items in original condition within 30 days of delivery for a full refund or exchange.

❌ Non-Returnable Items
For health and safety reasons, we cannot accept returns on:

• Used kitchenware or cooking utensils
• Opened food storage containers
• Personalized/custom-made items
• Final sale items (clearly marked)

How to Initiate a Return

1. Contact Us First
   Email our support team at [email protected] within 30 days of receiving your order. Include:
   • Your order number
   • Product name and reason for return
   • Photos if item is damaged/defective
2. Wait for Approval
   We’ll respond within 1-2 business days with return instructions.
3. Ship Your Return
   Once approved, ship items to:
   Future Craft Studio LLC Returns
   30 N Gould St Ste R
   Sheridan, WY 82801

Refund Process

• Refunds are processed within 5-7 business days after we receive and inspect your return
• Your refund will be issued to your original payment method
• Shipping costs are non-refundable unless the return is due to our error

Damaged or Defective Items

If you receive a damaged or defective product:

1. Contact us within 7 days of delivery
2. Provide photos of the issue
3. We’ll ship a replacement immediately or issue a full refund

Important Notes

• Customer is responsible for return shipping costs unless the return is due to our error
• Refunds may take 7-10 days to appear in your account depending on your bank
• Sale items may have different return policies (see product page for details)

For any questions about our return policy, please contact us at:
📧 [email protected]
📞 +84 795 141 909

We appreciate your business and will do everything we can to ensure your satisfaction!